Murrayfield Medical Centre
Murrayfield Medical Centre

Phone:
0131 337 2166
Fax:
0131 313 5059
Email:
mmc@mmc.org.uk

Appointments

To arrange an appointment with a doctor or nurse, please ring 0131 337 2166 or call at Reception, between 8am and 6pm, Monday to Friday.

In times of very high demand it may not always be possible to give you an appointment with the doctor of your choice but in an emergency our patients will always be seen by one of the doctors.

Please be on time for your appointment and if you no longer need to attend, please let us know so that we can offer the appointment to someone else. Patients who repeatedly fail to attend booked appointments and do not advise us in advance that they wish to cancel, are removed from our patient list.

Notes:

  • Routine appointments with a GP or Practice Nurse are 10 minutes in length
  • Each 10 minute appointment is for one person only, to discuss one medical problem. If you need to discuss multiple issues with the GP or Nurse, please let us know when you make the appointment, and we may advise a double-length appointment.
  • We offer a short emergency surgery every day around noon. Each emergency appointment is 5 minutes in length and must be booked on the day.
  • We offer early morning appointments, between 0730 and 0830, on some days each week. Please call 0131 337 2166 to book in advance
  • We regularly have medical students attached to the surgery. You will be told if the student is with the doctor or nurse you are here to see; if you would rather see the doctor or nurse alone this will be absolutely fine, please say
  • The services of a translator to help non-English speakers through consultations can be arranged in advance.
  • Our reception staff may ask you for some detail about your condition when booking an appointment for you, please see these notes

Home Visits

If you are too ill or unable to attend the surgery because of your medical condition you may ask for a home visit. If you would please give the receptionist an idea of the problem, this will help the doctor assess the urgency of the situation; the doctor will normally phone you back prior to a visit.
It is very important to request home visits (other than emergencies) by 10.00am so that the doctor can plan the day ahead. Please feel free to telephone to discuss your problem with a doctor or nurse if you are unsure whether a home visit is necessary.

Telephone Advice

If you only need advice from the doctor or nurse please feel welcome to telephone the surgery. The staff will either pass your message on or advise you when you may speak to the doctor or nurse.

Bringing Someone With You

You are entitled to have a chaperone present for any consultation, examination or procedure, if you feel this may be necessary. You may choose to bring a friend or family member along for this purpose. If you feel that you may wish to have a member of our Practice team present as a formal chaperone, please let us know.

 

Self referral

  1. Social Work Department, Edinburgh City Council telephone 0131 200 2373 for advice or to make an appointment
  2. Chiropody and Podiatry at Springwell House, 26 Ardmillan Tce, Edinburgh telephone 0131 537 7500; you must submit a completed self-referral form. Call at Springwell House or send them a SAE for one, or call with us we have copies at Reception
  3. Physiotherapy self referral for assessment and treatment. Patients should contact 0845 604 0001 for advice and assessment to see whether onward referral to physiotherapy is required.

In An Emergency (Out Of Hours)

If you need urgent medical advice when the surgery is closed, you can call the surgery number, 0131 337 2166 - and a recorded message will tell you how to contact the out-of-hours service - or ring NHS 24 directly on their freephone number: 111 where nurses have been specially trained to deal with your call and will take appropriate action, always involving a doctor where necessary.

Further information is available on the NHS 24 website: www.nhs24.com

In a dire emergency you should always dial 999

Your details

It is important that you keep us up to date with your address and contact details as there may be times when we need to cancel and rearrange surgeries and appointments, and will need to get in touch. It is helpful if you can let us know whether we can leave messages for you on answering machines or with anyone you share your home with. If you do not want us to do this, please make us aware.

Links

Bowel Screening
Bowel Screening
Beating Bowel cancer
Breast Cancer
Chalmer's Sexual Health
Elderly People
Murrayfield Club
Age UK
Edinburgh Garden Partners
Falls
Lifecare Edinburgh
Silver Line
Walking Groups
Foodbank
Infertility
M.E.
Male cancer
Miscarriage Association
Management of Miscarriage
NHS24
Prostate
Prostate Cancer
Prostate Cancer Support
Scotland's Health on the Web
Stroke
Thyroid
Travel Advice
National Help lines
Citizens Advice Direct
0844 848 9600
Edinburgh
Edinburgh Council's Advice Shop
0131 200 2360
Citizens Advice Edinburgh
0131 557 1500
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